Questions and Answers
Ordering, pickup, ice cream counter and ice cream van – here are the answers. If you can't find what you're looking for, please write to us.
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Do I get a discount when I order online?
Yes. Ice cream box ordered here in the webshop are 10% cheaper than in the store. The discount is automatically applied in the cart.
How does the loyalty card work?
Order with your account and get a stamp for every box of ice cream. Once you have 9 stamps, the 10th box is free – show your stamp card at the counter.
Where can I find the allergens?
Each flavour on the flavour map shows its ingredients, and you can filter by dairy-free, nut-free, and gluten-free. The information is for guidance only – always ask at the counter if you have an allergy.
How do we book the ice cream van?
Send a no-obligation request on the ice cream van page with date, number of guests and address. We’ll get back to you as soon as we can and tell you whether the date works.
How does ordering an ice cream box work?
Select size, flavours, and time, and pay online. We pack your box as soon as the order comes in, so it’s ready when you arrive. Go to the window at the side of the ice cream house and skip the queue.
How many flavours can I choose?
Up to 3 flavours in 0.75 litres, 4 in 1 litre, 5 in 1.5 litres and 6 in 2 litres.75 litres, 4 in 1 litre, 5 in 1.5 litres and 6 in 2 litres.75 and 1 litre, 4 in 1.5 litres and 5 in 2 litres. Or let us choose today’s best for you. Online you can always choose our regular flavours – including those in the freezer at the back – plus the seasonal flavours in the counter right now.
How much does it cost to rent the ice cream van?
DKK 9,000 for up to 150 guests, including ice cream, toppings, cups, cones, spoons, staff for 2 hours, and delivery within 10 km. Thereafter, DKK 60 per guest.
When does the ice cream container need to be returned?
Return the freezer cleaned to Ugandavej 3 – as a rule the same day or by 9:00 am the next day. This applies especially at weekends in high season, unless otherwise agreed.
Do you have any dairy-free ice cream?
Our sorbets are made from fruit. Ask at the counter or write to us if you have an allergy – we will help you make the right choice.
Where are you located?
Ugandavej 3, 2770 Kastrup on Amager – at the farm with Uganda Grønt.
What are your opening hours?
We are open every day 10.00–20.00 from 1 March to 2 January – maybe a little earlier if the weather allows. Over Christmas: 23/12 10–19, 24/12 9–12, 25–26/12 closed, 27–30/12 10–20, 31/12 10–13 and 1/1 closed.
Can I buy gift cards?
Yes. Gift cards are bought here in the webshop and emailed as a code – to you or directly to the recipient. The code is used in the webshop, e.g. for an ice cream box, an ice cream cake or an ice cream freezer. Gift cards cannot be used at the counter.
How many guests is an ice cream freezer sufficient for?
12 liters is enough for approx. 50 people, 20 liters for approx. 80, and 28 liters for approx. 110 people.
What's included?
1 scoop and 4 signs for the ice cream. You can purchase additional marshmallow fluff (DKK 30 per litre – regular or raspberry), cups and cones (3 DKK each), and spoons (1 DKK each).
What should we make sure of?
A space for the ice cream van (5 m long and 2.25 m wide) and access to electricity.
How early should we send a request?
At least 7 working days before – preferably well in advance. Please note that we can rarely come out on Fridays, Saturdays and Sundays.
